Question 1

Can the AI check real-time inventory?

Accepted Answer

Yes. The AI integrates with your DMS to provide up-to-date information about vehicle availability, pricing, and specifications. It can answer detailed questions about trim levels, colors, and features.

Question 2

How does service scheduling work?

Accepted Answer

The AI checks your service calendar, matches the requested service with available bays and qualified technicians, books the appointment, and sends a confirmation with preparation instructions.

Question 3

Does it work with our dealer management system?

Accepted Answer

We integrate with major DMS platforms including CDK, Reynolds & Reynolds, DealerSocket, and more. Appointments, lead data, and customer info sync automatically.

Question 4

Can it handle multiple departments?

Accepted Answer

Yes. The AI can route calls between sales, service, parts, and finance departments based on the caller's needs, with each department having its own trained AI agent.

Question 5

What about after-hours inquiries?

Accepted Answer

The AI handles calls 24/7. After hours, it can answer inventory questions, book service appointments, schedule test drives for the next business day, and capture sales leads for follow-up.

AI for Automotive — Service & Sales Inquiries